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F.A.Qs

What types of products do you offer?

We offer a wide range of women's health and beauty products, including skincare, hair care, makeup, supplements, and wellness items tailored specifically for women.

Are your products cruelty-free?

Yes, we prioritize cruelty-free products and ensure that our brands do not test on animals. You can find specific cruelty-free certifications on our product pages.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your shipment.

What is your return policy?

We accept returns within 30 days of your purchase. Products must be unopened and in their original packaging. To initiate a return, please contact our customer service.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on your location.

How can I contact customer service?

You can reach our customer service team via email at info@adsfay.com or through our contact form on the website. We aim to respond within 24 hours.

Do you have a loyalty program?

Yes, we have a loyalty program that allows you to earn points for every purchase, which can be redeemed for discounts on future orders. Sign up on our website to start earning!

Are your products safe for sensitive skin?

Many of our products are formulated for sensitive skin. However, we recommend checking the ingredient list and doing a patch test if you have specific sensitivities.

How do I apply a discount code?

During checkout, you will see a field to enter your discount code. Enter the code and click "Apply" to see your discount reflected in the total.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. We can make adjustments if the order has not yet been processed for shipping.

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